General FAQs

Q. Can you improve my personal statement?
A. Yes, we do this for clients on a regular basis, and have never yet received a personal statement that we could not improve dramatically.

Q. Can you improve my personal statement that was written by another company?
A. Yes, we can improve any personal statement, even if was written by another professional company. Not only that, but we can tell you in advance just how we will improve it, and if for some strange reason we can't, we will give you your money back. Please click for more details on our unique guarantee.

Q. What kind of things can you improve?
A. Each job is different, and it really depends on how good/bad/average your statement is to begin with, but no matter how good it is to begin with we still usually make numerous improvements. In addition to frequently making a statement more suitable/targeted/optimised for the job or course in question, we also frequently make improvements on the length, writing style, presentation and more besides.

Q. Do you outsource work to freelancers?
A. No, we are not one of those companies who put your precious job applications in the hands of freelancers, who may be unqualified or inexperienced for all you know. When you come to us, you know that you are in the safest possible hands, with highly qualified, top UK personal statement writers.

Q. Are your consultants really highly qualified and experienced career sector writers?
A. Yes. We are confident that we have the best writers in the business, please click for more details on our personal statement writing experts.

Q. How does it work?
A. It's all tried and tested and very straightforward. Please click for more details on how our process works.

Q. Can you give me a professional second opinion on my statement?
A. Certainly, we are happy to give you a professional second opinion free of charge. Just send us your statement together with application details and our specialist will give you an honest opinion.

Q. How much does it cost?
A. If you just want a second opinion on your statement, then we are happy to look at that for you and advise free of charge. If you are thinking about asking us for help writing your statements then prices start at just £69. As mentioned on our 'how it works' page, each job is different, and we can only give you a quotation when we have judged just what work is needed to help you achieve your career goals. If you send us details, we can give you a free no obligation quotation.

Q. Are your prices reasonable?
A. We believe our prices are very reasonable indeed, and especially considering the distinct advantages we can give you over your competitors.

Q. Do you offer refunds?
A. Yes. If you change your mind before we start work then we are happy to refund your payment in full, and if you change your mind partway through the writing process we can refund payment on a pro rata basis, depending on how much work has been done. Once we have done the work and sent out your statement there are no refunds unless your original statement had been written by another professional writing company and for some unusual reason we were not able to improve it along the lines indicated to you in your initial enquiry. Please see our guarantee for more details.

Q. If I'm not happy with the statement can you make changes?
A. We want you to be happy, and we won't send out your personal statement until we are happy with it ourselves. Consequently, it is extremely unlikely that you will want to make changes. However, in the unlikely event that you do, we will be happy to make additions/changes until you are happy.

Q. Can I contact you and ask questions even after you have sent me a statement?
A. Yes, that is no problem, and is part of our free after sales service.

Q. Can you also advise on other aspects of the job application process?
A. Yes, we are happy to advise you on other areas of the job application process including application forms, CVs and cover letters.

Q. How do I contact you?
A. You can contact us by telephone, skype or e-mail. Details are on our contact page.